Terms of Use

These Terms of Use were last updated on 14 January 2022

Terms of Use

Please read these Terms of Use (hereinafter — the ‘Terms’) carefully before continuing and accepting it.

ANNEXUS LTD (hereinafter — ‘We’, ‘us’ ‘our’, ‘ANNEXUS’) is a company, registered under the laws of the United Kingdom. We provide development services such as coaching, consulting or facilitating support.

These Terms of Use create a legally binding agreement between ANNEXUS and its Clients (hereinafter — ‘You’, ‘Client’). If You do not accept these Terms of Use, You shall refrain from using the Service.

By contacting us via Application Form or any other way You agree as follows:


    1. For the purposes of the Terms, the following definitions shall be used:

      1. ‘Application Form’ means a formal written request for our Service as used on the Website.

      2. ‘Coaching’ means personal facilitation, coaching, and training, any workshop facilitation for community or private groups, and where applicable includes mentoring or leadership development services. It is applicable for career development, life changes and life planning, for example.

      3. ‘Service’ means coaching/consulting and involves the use of strategic questioning, neuro-linguistic programming, programme management approaches and action planning to enhance the performance of the team. This coaching is available for employees of any organisation at any level. It will be tailored to the individual or team’s specific requirements and context. This coaching/consulting will focus on enhancing wellbeing, resilience and performance in the workplace.

      4. ‘Website’ means a set of data and information about the Service available on the https://www.annexus.co.uk domain.


    1. This document is the official public offer addressed to an indefinite scope of persons for the purpose of entering into an agreement under the terms and conditions stipulated below. If You wish to use the Service, You need to read, understand and accept these Terms of Use.

    2. The Client agrees that the Website and the Services are complex intellectual property assets and that any posted content shall become an integral part of these assets. Therefore, the Client acknowledges that We entirely possess exclusive copyright to this compound (complex) assets that include the Client’s and other Website visitors’ Content.

    3. Nothing in the Terms shall be construed to constitute an agency, partnership, joint venture, or other similar relationship between the Client and ANNEXUS.


    1. You may fill and submit an Application Form. After the Application Form is submitted, We will provide You with a link that allows booking an introductory coaching session.

    2. During the introductory coaching session We will determine the main terms of the future relations such as price and procedure.

    3. Submitting the Application Form does not obligate You or us to conclude any agreement and be involved in any relations but the stated in the Privacy Policy. We have inalienable right to ignore, reject the Application Form without any explanations.


    1. You may not use any "deep-link", "page-scrape", "robot", "spider" or other automatic device, program, algorithm or methodology, or any similar or equivalent manual process, to access, acquire, copy or monitor any portion of the Website, or in any way reproduce or circumvent the navigational structure or presentation of the Website or any its content, to obtain or attempt to obtain any materials, documents or information through any means not purposely made available through the Website. ANNEXUS reserves the right to bar any such activity.

    2. You may not attempt to gain unauthorized access to any portion or feature of the Website, or any other systems or networks connected to the Website, or to any of the Services, by hacking, password "mining" or any other illegitimate means.

    3. You may not probe, scan or test the vulnerability of the Website or any network connected to the Website, nor breach the security or authentication measures on the Website or any network connected to the Website. You may not reverse look-up, trace or seek to trace any information on any other Client to the Website, to its source, or exploit the Website or any Service or information made available or offered by or through the Website, in any way where the purpose is to reveal any information, including but not limited to personal identification or information, other than Your own information, as provided for by the Website.

    4. You agree not to use any device, software or routine to interfere or attempt to interfere with the proper working of the Website or any transaction being conducted on the Website, or with any other person’s use of the Website.

    5. You may not use the Website for any purpose that is unlawful or prohibited by these Terms, or to solicit the performance of any illegal activity or other activity which infringes the rights of ANNEXUS or others.


  1. We will agree sessions with You and shall confirm this to You in writing. You can contact us by email, text, social media messaging, social media posting or any other communication that You send us. Where no specific number is specified, sessions will be provided on a session-by-session basis as agreed.

  1. The date and time of the first session and any subsequent session will be agreed between ANNEXUS and You by email.

  2. Sessions will vary in length, depending upon whether they are individual or team sessions, whether they are executive or staff, whether they are corporate or private.

  3. If You would like to rearrange a session at least 72 hours notice should be provided. No refunds will be given for sessions not taken up unless 72 hours notice has been given.

  4. In exceptional circumstances We may need to rearrange a session. If so, You will be given 72 hours notice where practical. In the event that We are unable to provide You a relevant session, any missed sessions will be rescheduled within the timeframe agreed.

  1. FEES

    1. Fees shall be agreed upon with each Client prior to the start of the Service and will be confirmed by us in writing by email. The amount payable shall be determined by the number of sessions agreed with You or any packaged service chosen.

    2. Unless otherwise specified, fees include value-added tax and other levies to which Annexus or the Client may be liable.

    3. Fees are payable within 2 days of the date of invoice or before the session begins (which ever is sooner) by bank transfer or by card payments accepted by the system used at the time to make payment. Payment will be receipted on request only, by email. Where invoices remain unpaid, ANNEXUS is not obliged to continue providing sessions until such time as payment is received. There may be exceptions IF the Client and We agree otherwise.

    4. Interest shall be charged at 5% over the Bank of England Base Rate.


    1. ANNEXUS’s Services provide best efforts to help You, but Your participation and engagement are required. As it requires effort on Your part to which We do not have control over, We cannot guarantee the results of the Services provided.

    2. No information provided in the context of providing Services may be construed as medical advice or diagnosis. Some online platforms or materials to which You may be referred utilize terms like ‘patients’, ‘providers’, and ‘clinics’. Use of such terms on a platform, or the use of any other terms commonly related to the medical field, should not be construed as ANNEXUS or ANNEXUS’ coaches, staff, or third-party agents, and/or other Clients of the Service providing medical care.


    1. By completing the Application Form You acknowledge that You are fully aware of the provisions of the Terms and accept all of them in full without any exemptions or limitations whatsoever.

    2. Acceptance of the Terms is equivalent to the conclusion of a bilateral written agreement between the Client and ANNEXUS.

    3. The Terms between the Client and ANNEXUS shall be deemed concluded and effective from the moment of filling out the Application Form on the Website and acceptance of the Terms. The Terms are valid for the duration of the Client’s use of the Service.

    4. We may modify the Terms from time to time to reflect changes in market conditions affecting our business, changes in payment methods, changes in relevant laws and regulatory requirements and changes in our system. If We do so We will notify You by email to the email address You have provided us with, however We are not obliged to, and such modification shall be effective upon our posting of the revised Terms on the Website. You agree to be bound by and changes to these Terms when You use our Website and Services after any such modification is posted on the Website. It is therefore important that You review the Terms regularly to ensure You are updated as to any changes.


    1. In the event that one or more provisions of the Terms are for any reason invalid, unenforceable, such invalidity does not affect the validity of any other provision of the Terms, which remains in force.

    2. In all other respects that are not provided for by the Provisions of the Terms, ANNEXUS and the Client are guided by the current legislation of the United Kingdom, applicable international law and the established fair business practice.

    3. If there is a dispute, You and We are obligated to settle it through peaceful negotiations within 60 (sixty) days.

    4. Dispute(s) regarding a breach of obligations are sent in writing with the attachment of documents confirming the claim. It shall be sent to our e-mail address indicated above.

    5. If such dispute(s) is/are not resolved by negotiations, any dispute(s) arising out of or in connection with the Terms shall be referred to and finally resolved by arbitration under the London Court of International Arbitration (LCIA) Rules.

    6. The number of arbitrators shall be one.

    7. The seat or legal place of arbitration shall be London, The United Kingdom of Great Britain and Northern Ireland.

    8. The language to be used in the arbitral proceedings shall be English.

In case You have any questions regarding the Terms of Use — Please contact us via terms@annexus.co.uk